Delete your account
Applies to the Broovo app, published by Broovo LtdYou can delete your Broovo account and its associated data at any time, directly in the app. Deletion is immediate and permanent — it cannot be undone.
In the app (fastest)
- Open Broovo and tap the Account tab.
- In the first group — under your name and email, below Account details and Sign out — tap Delete account.
- Confirm when asked. Your account is deleted straight away and you are signed out.
By email
If you can no longer sign in, email [email protected] from the address on your account and ask us to delete it. We action requests within 30 days and confirm by reply.
What is deleted
| Data | What happens |
|---|---|
| Your account record — email address, sign-in identity (including Apple or Google sign-in links) | Erased immediately. |
| Followed matches and teams, and any picks synced to your account | Erased immediately together with the account record. |
| Email logs (for example a welcome or account email we sent you) | Erased immediately. |
| Push notification registrations for your devices | Unlinked immediately, so no further notifications are sent. |
| Subscriber record held by our subscription provider (RevenueCat) | Deletion is triggered at the same time. |
| Picks and settings stored only on your phone | Removed when you delete the app — they were never sent to us. |
What is kept, and for how long
- An active subscription is not cancelled by deleting your account. Subscriptions are managed by Google Play (or Apple, on iOS) — cancel it there, or it continues to renew. Deleting your account does not entitle you to a refund of an unused period.
- Billing and tax records held by Google or Apple as the seller of the subscription are kept by them under their own policies and applicable UK law; we neither hold nor control them.
- Anonymous, aggregated usage counts that cannot identify you or be linked back to you are retained. They contain no account identifier.
- Football data — fixtures, statistics, odds — is not personal data and is unaffected.
Deleting only some of your data
You do not have to delete your account to have data removed. Under UK GDPR you may ask us to erase, correct, restrict or export specific data — email [email protected] and we will action the request within 30 days. See our Privacy Policy for the full list of your rights.
Questions
[email protected] — Broovo Ltd, United Kingdom.